Cost of Living: Second Payment 2023
Help for Households
In 2023/2024, there are three payments to support households:
- 1st Payment: £301 (25th April - 17th May)
- 2nd Payment: £300 (31st October - 19th November)
- 3rd Payment: £299 (Spring 2024)
Eligibility:
- People on means-tested benefits like Universal Credit, Pension Credit, JSA, ESA, Income Support.
- Tax credit recipients: Child Tax Credit and Working Tax Credit.
To qualify, you must have been eligible for these benefits from 18th August - 17th September or had a payment in that period.
No need to apply – Those that are eligible will be paid automatically. You do not need to contact DWP or HMCR.

Support over the Winter period:

Norfolk Libraries Winter Warm and Well
From Monday 16th October, all libraries will offer:
- Free hot water bottles and blankets available for anyone.
- Free toiletries bag containing deodorant, shampoo bodywash and toothpaste.
- Free ‘Tricky Period To Go’ bag including period cups, washable pads and period pants.
- Free slow cooker courses in partnership with Adult Learning (available at selected libraries)
Foodbanks For locations of foodbanks in your area, head to our website ‘Tenant Support.’