Reaching the 60th Milestone!

We recently celebrated our 60th anniversary at Shipfield, our scheme in Norwich founded in 1963. Tenants joined us with a barbeque, cake and a celebratory speech from Chief Executive, Michael Newey. The event took place on Shipfield’s green, bringing together the community, past and present board members, and our members in celebration.

“It’s completely sensible and right to be here at Shipfield today because this was our very first scheme. I think it was a statement of intent and ambition building the scheme. It was very much about saying – We’re here. We’re going to provide decent homes at low rents to people in this community.”

Michael Newey, Chief Executive

Community Inspectors

Our Community Inspectors have carried out scheme inspections looking at these 4 areas:

  • Potential slips, trips & falls
  • Gardening services
  • Cleaning services
  • Health & safety

Love where you live? This is a great opportunity to make a difference to your scheme.

Interested in getting involved? Find out more on our website at ‘Get Involved’

TAP (Tenant Assurance Panel)

We’re looking for new members!

Want to make a difference? We’re searching for new members to join our Tenant Assurance Panel! As a TAP member, you will shape our services and represent all tenants.

Mystery Shoppers

Mystery Shopping training has taken place in Norwich, Great Yarmouth and King’s Lynn earlier this year. Our Mystery Shoppers look at:

  • Empty homes before new tenants move in, ensuring we meet our standards.
  • Customer Service and our Out of Hours service

Being a Mystery Shopper, you get to work with us and help plan the best way to improve our services. As a thank you, we will reward you with Love2Shop vouchers!