Shutdown of Radio-Teleswitch Service
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Many homes use Radio Teleswitch Service (RTS) meters to control electricity for heating and hot water, with cheaper rates during off-peak times. RTS meters are set to shut down on March 31st, 2024. Energy suppliers are replacing them with smart meters that can handle dual-rate tariffs before the shutdown.
Your energy supplier should reach out to schedule a smart meter installation, but if your meter hasn’t been replaced yet, contact them to confirm plans. Not upgrading your meter means losing access to cheaper tariffs like Economy 7, which could increase your heating and hot water costs.
Please note that some energy providers may not install a smart meter if there are signal issues or if your electrical meter is housed in a metal box. Upgrading your meter to include an internal time clock can provide an alternative to a smart meter, and this decision depends on your energy provider’s policies.
The main goal is to ensure your electrical meter is ready for the RTS shutdown to avoid unnecessary expenses.
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Not upgrading your meter means losing access to cheaper tariffs like Economy 7, which could increase your heating and hot water costs.
Tackling Domestic Abuse
Domestic Abuse affects everyone, including those in same-sex relationships.
Since 2022, we have been working towards DAHA (Domestic Abuse Housing Alliance) accreditation, sponsored by Norfolk County Council. DAHA is the UK benchmark for how housing providers should respond to domestic abuse and is the only project in the UK offering domestic abuse accreditation for the housing sector.
For more information, visit our website ‘Our Values’.
Get Support
- Refuge: 24-hour National Domestic Abuse Helpline 0808 2000 247
- Respect: Men’s Advice Helpline 0808 801 0327
- Galop: LGBTQ+ Helpline 0800 999 5428
- broadlandgroup.org > Tenant Support
- Bright Sky App: Free to download and available in 5 languages
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