Tenancy Support Service
The Tenancy Support Service work closely with the team and organisations to give support to families to help with all aspects in maintaining their tenancies. They focus on building positive relationships, provide help with health and wellbeing, welfare benefits, setting up a home and accessing furniture, and signposting to other organisations.
Advisors provide crucial support, empowering tenants and enabling positive changes based on tenant feedback.
How have the team helped?
Since April last year, the team have supported 118 tenants 55+.
The team assisted a lonely tenant with no support network and without gas, electric and food. They ensured access to essentials and arranged suitable accommodation for the tenant.
How to contact the Tenancy Support Service?
Tenants can reach out via the website at Tenant Support or be referred by their Neighbourhood Officer or Scheme Manager.