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  • Pages
  • Editions
01 Cover
02 Contents
03 If you need support over the holiday period
04 Festive fire safety
05 Getting creative at Woodcote
06 Scams – protect yourself!
07 A greener Christmas

Scams – protect yourself!

Did you know…?

  • More than 5 million people a year fall victim to scams
  • 84% of identity fraud in the UK is via the internet
  • Only 5% of scams are reported!

Professional scammers will use all kinds of tricks, from fake prize draws to clairvoyant and romance scams, to find out more about you and try to get hold of your money. They may contact you by email, letter, telephone or in person.

What to do

Remember - scams are a crime. Don’t be embarrassed to ask for support from those around you.

  • Forward suspicious emails to the Suspicious Email Reporting Service (SERS): report@phishing.gov.uk
  • Forward suspicious text messages (free of charge) to your mobile phone provider on 7726.
  • Learn how to spot a scam and how to support a victim. Friends Against Scams is a national initiative offering free online training: https://www.friendsagainstscams.org.uk/training/friends-elearning

Take five to stop fraud!

STOP – take a moment to stop and think before parting with your money or information

CHALLENGE – could it be fake? It’s OK to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

PROTECT – contact your bank immediately if you think you’ve been scammed and report it to Action Fraud: www.actionfraud.police.uk tel. 0300 123 20 40.

For more information go to https://www.takefive-stopfraud.org.uk

No excuse for domestic abuse

Sadly, incidents of domestic abuse are known to spike in December. Many perpetrators will use the stress of Christmas, alcohol, finances or mental ill-health to excuse their abusive behaviour, or blame their victim.

But there is no excuse for abuse. For 24/7 advice and support, call the free hotline 0808 2000 247, or check out the Q&As on our website – go to ‘Tenant Support’ – ‘Domestic abuse’.