Making the website more accessible

Wherever possible we use Plain English and simple navigation buttons to ensure that information is quick to find and easy to understand.

UserWay options

If you have visited our website in the last year, you may have seen the UserWay icon (see above) at the top. Selecting this icon opens up a ‘keypad’ of options. You can then select from various aids to make the website easier to use if you have a disability, such as impaired vision or hearing, limited mobility, epilepsy or dyslexia.

We continue to review the accessibility of our website. It’s part of our commitment to Purple Tuesday, the campaign to improve the customer experience of disabled customers.