HOP Panel report
At the May HOP (Housing for Over 55s Panel) meeting, Katie Docherty, Senior Local Delivery Manager, talked about Broadland’s safeguarding policies to protect tenants from harm and abuse, including domestic abuse, self-neglect and hoarding. There were also speakers from Age UK and the free services they offer older people. The workshop activity focused on how tenants can support their neighbours and develop a community spirit. As a result panel members highlighted the importance of tenants nominating a next of kin contact in case of emergency (see page 7).
In July, Katie discussed communal rooms at schemes and internet service/access. She flagged up the free training that tenants can access to improve their digital skills. Rebecca Marr, Head of Risk and Assurance, joined the meeting to talk about the GDPR Regulations, Broadland’s Tenant Privacy Policy and picked up on the next of kin theme from the May meeting. The group work this month focused on HOP’s achievements to date and possible new areas to look at.
Topics for future meetings included:
- Broadland’s Decarbonisation plan
- Security on schemes
- Tenant support service
- Tackling loneliness and social isolation
- Public transport services
Finally, panel members were given a lighting audit questionnaire for their schemes, on where improved communal lighting is needed.
The group will be reporting back with their findings at the next HOP meeting on 10th October, where we will be joined by Broadland’s Head of Health & Safety, Corinne, and Electrical Manager, Chris. Please let us know if you’d like to join us. Head to our website to find out more or call 01603 750113.
Chris Poole Chair