Don’t miss essential safety checks
Electrics
Nearly 90% of electrical fires in the home are caused by kitchen appliances, lighting, portable heaters and TVs. We check all our properties every five years to ensure all your wiring and home electrics are safe.
Gas
A faulty gas boiler can cause deadly carbon monoxide poisoning, while a gas leak can result in a devastating explosion and fire. We visit your home every year to carry out a gas safety check.
***Our operatives cannot carry out these mandatory safety checks if you are not at home for your appointment. If it is no longer convenient, please call Customer Services 0303 303 0003 asap to rebook***
Test it Tuesday
Get into the habit of testing your smoke or carbon monoxide alarm once a week. If you find a fault, please report it to 0303 303 0003 so we can repair or replace it ASAP.
Lithium batteries fire risk
Insurers Zurich have seen a threefold increase in claims for lithium battery fires. Most of these fires are caused by incorrect chargers, defective batteries or items being left on charge too long.
Avoid a battery fire
- Always use the original charger that came with your phone, tablet, e-cigarette, laptop or mobile device
- If replacing a charger, choose a branded product from a supplier you can trust. Fake chargers may be cheaper, but often do not meet UK safety regulations
- Once your device is fully charged, disconnect it and turn the charger off
- Do not cover the charger or device while it’s charging – it may overheat
- Never charge a device on soft furnishings, sofas or carpets. This includes using your laptop power cable in bed!
Source: Zurich Insurance / Norfolk Fire & Rescue