Tenant Assurance Panel (TAP)

Our Tenant Assurance Panel (TAP) continue to meet monthly:

May

Stephani Davis, Assistant Housing Director, delivered a presentation about Broadland’s complaints process and how we are improving the way we handle issues for tenants when things go wrong with our homes or services.

June

Andrew Savage, Executive Development Director, gave a talk on Broadland’s development strategy for building new homes.

July

Brian Walshe, Head of Fire Safety, discussed Broadland’s approach to fire safety and the measures we have taken to comply with the new Building Safety Act regulations.

In each session, panel members have enjoyed discussions with the speakers and asked plenty of questions, holding Broadland to account. The panel now has a Chair (Dusty) and two Vice Chairs (Marc and Maria, pictured right), who have now completed their Chair training with TPAS. Thanks to all for taking on these roles.