4/20
  • Pages
  • Editions
01 Cover
02 Contents
03 Celebrating 60 years
04 Helping to end homelessness
05 Tenant Perception Survey
06 Estate Services standards
07 Dale Wordley
08 Safety checks
09 Tenant Experience Survey (TES)
10 Improving our allocation process
11 No fly tipping
12 Domestic abuse - get help
13 Housing for over-55s Panel
14 Tenant Assurance Panel (TAP)
15 Community Noticeboard
16 Live chat on Facebook
17 Easter round up
18 Gardening comp
19 In the garden shed with Jane
20 Competition!

Helping to end homelessness

We were delighted to hand over 12 new 1-bedroom homes to our partners Norwich City Council and Breckland Council recently. The 5 homes at Ketts Hill (Norwich) and 7 at Elm Road (Thetford) will house people who were formerly sleeping rough on the streets, using funding from the Government.

Michael Newey (Chief Executive), Gail Harris (Norwich City Council) and Siobhan Trice (Board member) at Ketts Hill

Elm Road interior

Elm Road Thetford

Ketts Hill Norwich

Window cleaning

Over the past 6 months, we have struggled to maintain our in-house window cleaners.

We have been recruiting for 2 new window cleaners and this process will take a couple of months to complete. During this time you may have fewer window cleaning visits.

As this function is service chargeable, we will be refunding you for the lack of visits (where applicable). You will be advised if this applies in your actual service charge statements, which will be provided to you within the next 6 months.

Sorry for any inconvenience this may cause.