Housing for over-55s Panel (HOP)
The March meeting was really well attended and I was able to introduce several new members to the panel. Our Vice Chair role is still vacant, so please come forward if you are interested!
We had two presentations. Dale Wordley, the new Assistant Maintenance Director, talked about the repairs service and convincingly [see page 7] presented his vision for taking the service forward. We will invite Dale back next year so we can grill him on how his vision is working.
After lunch it was HOP’s good friend Stephen Codling, Local Delivery Manager for South Norwich. He talked about tackling anti-social behaviour (ASB), particularly drug taking and extreme noise. Issuing warnings and providing support can usually deal with it, but when it becomes extreme there are fewer routes to pursue. Legal action is expensive and frustrating for all, with strict guidance on evidence gathering, which can prove tedious for those affected. No doubt the subject will be returned to in the future. Both speakers stayed to chat with members afterwards.
The final section consisted of a hello and an au revoir. We thanked Stephani Davis for her support and commitment to launching HOP. Because of her new responsibilities, Stephani has handed over the reins to Katie Docherty, Senior Local Delivery Manager. I’m sure Katie will provide a welcome injection of youthful energy to us old dodderers! But Stephani will continue to pop into our meetings occasionally, even if it’s just for the Christmas do.

Chris Poole
Chair

Want to join the HOP panel?
All meetings are held from 11am–2pm. We can provide transport to the meetings if needed. Next meetings:
• Tuesday 23 May – Age UK’s services and activities
• Tuesday 18 July
• Tuesday 10 October
For more information, email tenantengagement@broadlandgroup.org or call 01603 750113.