Live chat on Facebook
We held a live Facebook chat in February. Matthew O’Brien, Welfare Benefits Advisor, and Philip Yates, Tenancy Support Coordinator, discussed welfare benefits and how they can help tenants with the rising cost of living.
Matthew can:
- check you are getting the benefits you are entitled to
- claim the payments that are rightfully yours
- challenge any benefit decisions made against you.
Philip’s team can support and signpost you to expert help with budgeting, money and debt issues, free training/employment skills, better health and wellbeing.
- Watch a recording of the chat on our YouTube channel ‘Welfare benefits chat for tenants’
- Find useful links on our Tenant Support pages
- Follow us on Facebook for news and free or low-costactivities in your area!
Helping tenants increase their income
Matthew and Broghan Scully, Income Recovery Assistant, visited all our sheltered housing schemes this winter, offering tenants a Welfare Benefit Check. Older people often do not realise they can claim for benefits such as attendance allowance, pension credit and housing benefit, or how to apply.
As a result, Matthew and Broghan helped one tenant increase their annual income by over £6,500, and another tenant by £3,500! If you would like help to claim welfare benefits, please contact matthew.obrien@broadlandgroup.org
Struggling to pay your rent?
Our rents increased this spring. If you are struggling to make a rent payment, please contact your Income Officer, who may be able to help. To find your Income Officer, enter your postcode ‘Talk to us about your rent’ on our website and enter your postcode, or call Customer Services ASAP.
Matthew and Jo Masterson, our Income Team Leader, have filmed some short videos about rent and income – look out for them on our social media!