Electrical safety checks IMPORTANT!
As your landlord, we have a duty of care to carry out an electrical safety test at your home. We need to check that the electrics are safe and working correctly. When you sign your tenancy agreement, you agree to let us into your home to do this test.*
We currently have very high numbers of properties that we can’t get into on the day of the check because the tenant is out. Missing your electrical safety check increases the risk of an electrical fire from faulty wiring or overloaded installations!
It is really important that we complete your electrical safety test.
We will write to you with details of your appointment. You will also receive a text and email from us. Help us keep everyone safe - let us know if you will not be at home or if the day/time is no longer convenient because of illness etc.
Please call 0303 303 0003 ASAP to rearrange your appointment.
* If we are repeatedly not able to gain access to your home, we may have to start legal proceedings against you. We would seek an injunction against you requiring you to grant access on a date without further notice. In this case we would also seek to recover legal costs. If an injunction is granted against you, please note that failure to comply is contempt of Court and could result in the Court issuing a sentence.
What happens in an electrical safety check?
The inspection will look for overloaded electrical installations, potential electric shock risks/ fire hazards and any defective electrical work. The electrician will make safe any immediate hazards before they leave your home.
- The electric check usually takes around 4 hours in total
- During this time, your power will be switched off for 2-3 hours
- Please ensure there is easy access to the consumer unit (fuse box) – you may have to move furniture etc away
- The electrician (Broadland or our contractor, Facit Testing) will provide ID on their arrival
If you have any queries about your safety check, please call 0303 303 0003 or email our team at electricalsafety@broadlandgroup.org
BBQ fire warning
If you have a balcony or terrace, remember that hot embers can catch fire and spread quickly across the outside of the building:
- PLEASE avoid smoking
- NO BBQs or electric grills
- NO firepits, patio heaters or chimineas
- NO candles or incense
You can find lots more home fire safety guidance on the fire safety section on our website.
Make sure your home smoke alarm is working correctly! Please report any faults to Customer Services as soon as possible.
